See the Public view setup section for help with the Email templates window and Sample email customization.
To define the email notification address
1. On the appserver, open each iMIS-related Asi.Workflow.Services.exe.config file for editing. Its default location is C:\Program Files\ASI\iMIS\net\bin.
2. Edit this line to change the from attribute on the smtp element to the email address you'd like notifications to come from, and ensure your smtp server is properly named in the host attribute:
<mailSettings>
<smtp deliveryMethod="network" from="myorg@myorg.com">
<network host="smtp-server.myorg.local" port="25" defaultCredentials="true"/>
</smtp>
</mailSettings>
3. Save the Asi.Workflow.Services.exe.config file.
4. On the appserver, restart the AsiWorkflow15 service.
5. Repeat this process for each iMIS appserver that hosts communities.
To define the email notification message
1. Go to System Setup > Set up web components > Email Templates.
2. Change the default templates as you see fit. You can change the subject line, the body, and the footer of the notification email message. You can only change text that is not inside of square brackets.
Note: Text inside of square brackets [ ] indicates a variable that changes with each message that is sent.
3. Click Save.
4. On the appserver, restart the ASIWorkflow15 service.
5. Restart IIS on the server (if your public website is installed on a separate web server) when you have made any modifications to the community notification email templates.
To configure email notifications with the Public view URL
Note: These instructions apply for the scenario where you want the links in email notifications to contain your Public view URL.
1. Log on as a user with the SysAdmin role.
2. Go to Tools > Manage websites.
3. Create a new web site by clicking New > Website.
4. Enter a name for the Name/Title of this Website field, such as "CommunityNotifications."
By default, the URL Name of this Website is populated with the same name.
5. Enter the URL of your public-facing website in the URL(s) pointing to the IIS website root field.
Note: To ensure email notifications are sent, be sure the option The IIS website root (above) points to more than one CM website is NOT selected.
6. Under Site Look and Feel, choose public.master for the MasterPage/Template to use for the site's layout.
7. Select BlueWave for the Theme (colors, fonts, etc.) to use for the site's "look and feel".
8. Save the website.
9. Publish the website.
10. Edit the community and select the newly created and published website to be the Default Website (for notifications).
11. On the appserver, restart the ASIWorkflow15 service.
Tips
■ When a Community Administrator has not yet been selected, notification emails are sent to every user with the SysAdmin role.
■ For community subscribers, notifications are sent when someone adds or updates a post (blog entry, forum post, or wiki article) or comment on any of those items.
■ By default, full text of the post or comment is included in the email message to subscribers.
■ Any post included in the notification is marked as read by the subscriber.
■ iMIS sends a message to the address specified in the web.config file as well as adds the designated email address to the from line because it only sends one e-mail per update and the blind carbon copy (BCC) line contains all of the recipients' email address. This design is more efficient for your mail server than sending out single email messages.
■ For problems with emails, see email output not being sent or received in the Installation Guide.